Terms and Conditions
Last updated: 8 October 2025
1. Introduction
Welcome to Fields Artificial Grass (we, our, or us). These Terms and Conditions govern your use of our website located at https://www.fieldsartificialgrass.co.uk (the Site) and the landscaping services we provide. By accessing our Site or using our services, you agree to these Terms and Conditions.
2. Landscaping Services
Fields Artificial Grass provides professional landscaping services including garden design and planning, lawn installation and maintenance, paving and driveway installation, fencing and boundary work, tree and hedge services, drainage solutions, outdoor lighting, and seasonal garden maintenance. The specific details, pricing, and timelines for each service will be agreed upon separately for each project in accordance with current industry standards and local regulations.
3. Customer Information
When you contact us or request our landscaping services, we collect basic information including your name, email address, phone number, and property address where landscaping work is required. This information is used solely for the purpose of communicating with you regarding the landscaping services you have inquired about or contracted us to perform.
4. Use of Customer Information
We use your personal information to:
- Respond to your inquiries about our landscaping services
- Provide quotes and estimates for landscaping work
- Communicate with you about your landscaping project
- Process payments for landscaping services rendered
- Deliver and maintain our landscaping services to you
- Provide project documentation, warranties, and maintenance schedules
- Contact you regarding seasonal maintenance or follow-up services
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
5. Landscaping Work Standards and Compliance
All landscaping work performed by Fields Artificial Grass complies with current UK building regulations, local planning requirements, and industry best practices. We are fully qualified and insured landscaping contractors. All work comes with appropriate warranties and guarantees as required by law and industry standards.
6. Data Protection
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorized access or disclosure. Landscaping project records are maintained securely in compliance with industry requirements.
7. Cookies and Tracking
Our website may use cookies to enhance your experience. Cookies are small files that are placed on your computer hard drive to help analyze web traffic and allow web applications to respond to you as an individual. You can choose to accept or decline cookies through your browser settings.
8. Third-Party Links
Our website may contain links to other websites of interest including landscaping suppliers, plant nurseries, or industry resources. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Fields Artificial Grass and is protected by UK and international copyright laws. Unauthorized use of any materials on this website may violate copyright, trademark, and other laws.
10. Service Limitations and Liability
While we strive to provide the highest quality landscaping services, Fields Artificial Grass shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the website or services beyond our professional insurance coverage. All landscaping work is covered by appropriate professional indemnity and public liability insurance.
11. Weather and Seasonal Considerations
Landscaping work is subject to weather conditions and seasonal limitations. Work schedules may be adjusted due to adverse weather, ground conditions, or seasonal restrictions on certain activities such as tree work or planting. We will communicate any necessary schedule changes promptly and work to minimize project delays.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms and Conditions
Fields Artificial Grass reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes indicates your acceptance of the modified Terms and Conditions.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Fields Artificial Grass1997 Coventry Road, Birmingham, B26 3HN, United Kingdom
Email: info@fieldsartificialgrass.co.uk
Phone: 07888 873769